The study investigated the quality of graduate school services and the level of satisfaction of students at Holy Cross of Davao College. It used a correlational-descriptive research method. There were 137 respondents in this study. The graduate school students answered the adapted and modified research instrument from existing instruments from the open source published journals. The data were collected, tallied, and subjected to statistical analysis using the Percentage, Frequency, Mean, and Pearson R Correlation Test. The results revealed that most of the respondents belonged to the age group 25–35 years old, females, and taking the Master of Arts in Education (MAED) program. The results also showed that the quality of graduate school services was very high, while the students level of satisfaction in terms of personal and professional fulfillment was very satisfactory. Also, there is no significant relationship between the quality of graduate school services when grouped according to the profile. Further, there is no significant relationship among the level of students satisfaction when grouped according to the profile. Lastly, there is a significant relationship between the quality of graduate school services and high student satisfaction. Considering the findings and the conclusion of the study, it is recommended that the institution maintain its dedication to the long-term improvement of the curriculum and enhance its internet services to graduate students by increasing its internet bandwidth to cater to all stakeholders. Moreover, the institution should adopt and implements the proposed Strategic Plan.

Strategic Plan

Students Satisfaction

Graduate School Services

Quality

Higher Education