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Deployment of Administrative Officers on Ancillary Services in the Department of Education Schools Division Office of Laguna: A Service Quality Analysis

Volume: 149  ,  Issue: 1 , May    Published Date: 28 May 2024
Publisher Name: IJRP
Views: 114  ,  Download: 55 , Pages: 895 - 905    
DOI: 10.47119/IJRP1001491520246541

Authors

# Author Name
1 ERICKA ANNE F. UAL
2

Abstract

This study was done to determine the effect of the deployment of administrative officers as non-teaching personnel on managing ancillary services that include Financial Management, Property Custodianship, Human Resource Management, and Other general administrative-related functions in elementary schools in the Department of Education SDO Laguna based on service quality analysis. The descriptive research approach was used to collect the data and information required for the investigation. Based on the online survey results, the respondents proved that admin officers performed outstandingly on ancillary services based on service quality analysis. Also, the study will contribute to measuring the improvement of administrative-related functions and provide an improved understanding of the significance of having the appropriate personnel for each role or function.

Keywords

  • Level of Performance
  • Ancillary Services
  • Administrative Officer
  • Service Quality Analysis