This case study examined the impact of limited access to technological gadgets and reliable internet connection on students academic performance during the pandemic. Data were collected through interviews with six education major students from a public higher education institution in the Philippines. Employing a descriptive single case study design, the study revealed that students faced challenges in attending online classes, submitting assignments on time, and keeping abreast with important class and school announcements. Financial constraints and marginalized backgrounds exacerbated these difficulties resulting in unequal educational opportunities. The findings emphasize the critical need for equitable access to technology and support mechanisms to enhance online learning experiences. This study contributes valuable insights for educational institutions and policymakers in addressing the challenges faced by students in the digital learning environment.