This study aimed to identify and assess legal transcriptionists performances and practices in regional trial courts towards good governance. A total of 65 legal transcriptionists in five different regional courts from Caloocan City were chosen as respondents to this study. A questionnaire validated and reviewed by experts was used to gather data via Google Form. The data were analyzed using descriptive statistics, ANOVA, and Multiple Regression Analysis to measure the extent of the level of good governance practices on the level of performance of the legal transcriptionists based on Administrative Circular No. 24-90 in practicing legal transcription jobs in the government and Koopmans (2014) structured questionnaire for individual performance which aided in measuring the task performance scale, contextual performance scale, and counterproductive work behavior scale. The researchers also identified the good governance practices from different regional courts to validate if good governance is an existing practice in each government. This study revealed a correlation between the extents of practice based on the elements of good governance such as decision making, transparency, public participation and consultation, consultation, service delivery, corruption, and system and structure and the existing practices and performances of the respondents. Based on the findings of this study, the researcher proposed a good governance framework that would assist the legal transcription department in realigning its practices and performances to serve the public better.

transcription

pubic policy

stenography skills

good governance