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Perceptions on the Level of Digital Capability, Job Satisfaction, and Perceived Productivity During Hybrid Work Arrangement in a Utility Company

Volume: 154  ,  Issue: 1 , August    Published Date: 15 August 2024
Publisher Name: IJRP
Views: 83  ,  Download: 43 , Pages: 240 - 260    
DOI: 10.47119/IJRP1001541820247074

Authors

# Author Name
1 Jonathan R. Anillo

Abstract

This study aimed to explore the perceptions on digital capability, job satisfaction and perceived productivity during a hybrid work arrangement. This research focused on exploring the perceptions on job satisfaction, productivity, and digital capabilities in an electric utility company setting where most employees are electrical engineers. A basic research tool of a questionnaire survey was used to gather the necessary data and was distributed to respondents in the sales department of a utility company. Descriptive analysis was processed using the Statistical Package for Social Sciences (SPSS). Frequency and distribution were used to describe the demographic profile of the respondents, while the present mean range and verbal interpretation were utilized to describe the characteristics of the variables. Qualitative data were gathered using interviews with some respondents to support the descriptive analysis. To address the highlighted low perception on complaining about minor work-related issues on perceived productivity, the researcher recommends to create and to implement an employee daily accomplishment report to maintain the employees continuous performance even when remote working.

Keywords

  • Perceived productivity
  • Job satisfaction
  • hybrid work arrangement
  • digital capability