Business Studies

Business Studies

Archive
Join as an Editor/Reviewer

EMPLOYEES’ PERSPECTIVE ON THE LEVEL OF EFFECTIVENESS OF THE PROGRAM ON AWARDS AND INCENTIVES FOR SERVICE EXCELLENCE (PRAISE) IN ONE STATE UNIVERSITY IN THE PHILIPPINES

Volume: 149  ,  Issue: 1 , May    Published Date: 28 May 2024
Publisher Name: IJRP
Views: 127  ,  Download: 57 , Pages: 938 - 954    
DOI: 10.47119/IJRP1001491520246564

Authors

# Author Name
1 Mark Erwin V. Valerozo

Abstract

Employee rewards play a crucial role in developing a successful workplace by enhancing motivation and job satisfaction. Acknowledging and appreciating employees through rewards significantly validates their hard work and accomplishments, promoting a positive work environment. The incentive effect of rewards drives better performance, motivating employees to exceed expectations and actively support the organizations objectives. This study was conducted to assess the effectiveness level Awards and Incentives for Service Excellence (PRAISE) program in one state university in the Philippines. This study evaluated the effectiveness of PRAISE as a mechanism for recognizing and incentivizing service excellence within the organization, specifically focusing on employee perspectives and performance levels. One hundred fifty non-teaching employees were surveyed using self-designed and administered questionnaires. Descriptive research design was used, and statistical tools such as weighted mean, standard deviation, and Pearsons correlation coefficient were used to find the relationship among variables. Findings reveal that overall, employees perceive the PRAISE program as highly effective, indicating positive perspectives across its nomination, screening, review and evaluation, and awarding processes. Furthermore, the performance of employees in terms of attitude and commitment, interpersonal skills, work performance, and personal traits is rated highly effective in relation to PRAISE. Additionally, the study identified that demographic differences do not influence employees performance. Moreover, a significant relationship is observed between employees perspectives on the effectiveness of PRAISE and their performance levels. These findings prove the significance of recognizing and rewarding service excellence in organizational settings. An effective reward and recognition system helps promote a strong organizational culture of excellence and dedication to service.

Keywords

  • reward system
  • employee motivation
  • rewards
  • employee performance