This study focuses on designing and developing an AI chatbot application that uses a controlled dataset. The primary emphasis of the dataset lies in providing the AI with relevant information to effectively recognize user emotions and deliver suitable and precise responses. The purpose of the study is to provide companionship to the user. The technology used for the study includes Dialog flow and Android Studio. The methodology involved testing the chatbot with 50 students and employees currently enrolled or working in Centro Escolar University, who completed the Software Process and Product ISO Standards Survey for evaluation. The statistical treatment employed was random sampling. The findings indicated that the respondents generally agreed on the functionality, efficiency, and portability criteria while the respondents strongly agreed on the reliability and usability criteria of the application. The results suggest that the software was able to perform its task effectively based on the Software Process and Product ISO Standards Survey. The development of this application opens opportunities for individuals who struggle to express their emotions and demonstrates evidence of computer interaction concerning emotion.

AI

Chatbot

Application

Software Development