The study Quality Management System and Patient?s Outcome: The Case of Healthcare Institutions in Region IV-A aimed to know the respondent?s profile and HCIs in Region IV A, assess the QMS level of practice, determine the level of patient outcome perception, and to ascertain significant difference and relationship of the same upon grouping of respondents into profile. Finally, to propose a Quality Management System Approach for the Healthcare Institutions in Region IV-A. This study used the mixed methodology (qualitative and quantitative) research to identify and enhance the management system of the Level 2 and Level 3 HCIs from Executive, Medical Service, Nursing Service Administrative Office and other job-related works. Most of 305 respondents are female, with permanent work status. employed for the last ten years or less, and mostly from Batangas province. QMS practice for sex and length of service was revealed no significant differences, there are significant differences as to province, and there are significant differences on all the dimensions of quality management as to employment status. On Patient Outcome as to for the sex, length of service, and province was revealed that there are no significant differences on the responses across all dimensions. QMS and patient outcome are highly relevant. This study is beneficial to the stakeholders of the HCIs and to the future researchers in benchmarking the standards in QMS and patient outcome. The data above can be inferred that respondent?s profile as to sex and length of service do not affect, employment status is affective, and there is varying perception on QMS as to province. Sex, length of service and province do not affect the perception of respondents on patient outcome. Perception of patient outcome of respondents varies when they were grouped according to employment status. The Relationship Between QMS and Patient Outcome, leadership engagement of people, process approach, evidence-based DM, and relationship management all impacts significantly patient outcome.

Quality Management System

Patient Outcome

Healthcare Institutions