Business Studies

Business Studies

Archive
Join as an Editor/Reviewer

ERGONOMIC FACTORS AND THEIR IMPACT ON COMPUTER OPERATORS? WORK PRODUCTIVITY

Volume: 76  ,  Issue: 1 , May    Published Date: 11 May 2021
Publisher Name: IJRP
Views: 683  ,  Download: 505 , Pages: 23 - 34    
DOI: 10.47119/IJRP100761520211903

Authors

# Author Name
1 AGSN Jayathilaka
2 HKGMN Karunarathne

Abstract

Ergonomics plays a pivotal role in modern information technology oriented organizations and most of the organizations are trend to acquire latest information technology infrastructure for organizational business processes, when introducing new technology fit between technology and human factor essentially need to be considered. Ergonomics related theories and guidelines provides the knowledge for effective organizational design, however due to the changes of organizational context, nature of work and demographics of workers outcomes of applying or ignoring Ergonomics principles need to be study in specific context. The purpose of this study was to investigate the ergonomic factors and their impact on computer operators? work productivity. Studies done on technology based productivity enhancement are considerably record high amount at the time of this study , however still there exist a research gap for ergonomics factors and productivity enhancement in specific organizational contexts. To fill this gap, the research was conducted in private bank located in a rural area of Sri Lanka, with a sample of 100 computer operators in Anuradhapura city. Stratified random sample technique was used to choose the research sample. Data was collected from a standard questionnaire specifically prepared based on literature based conceptual model. The Correlation statistics of the study revealed that ergonomic factors have a positive and strong relationship on computer operators? work productivity. Also, the results of the study found that the environmental ergonomic factors, cognitive ergonomic factors, and organizational ergonomic factors have a significant positive impact on computer operators? work productivity and physical ergonomics haven?t any significant impact on computer operators? work productivity.

Keywords

  • Job Satisfaction
  • Ergonomic factors
  • Job Effectiveness
  • Job Efficiency
  • Work Productivity