The study aims to evaluate the job performance among Non-Uniformed Personnel of in Laguna and to determine the factors influencing quality service which utilized causal comparative research design focused on one hundred twenty-three (123) respondents. Statistical analyses were used to test hypotheses. Based on the results of the data, the Non-Uniformed Personnel in the Province of Laguna mainly composed of middle adulthood aged 41 years old and above, female, married, obtained college degree and serving the department about 10 years and below for the position of Crime Registrar. Non-Uniformed Personnel had high level of performance and demographic profile showed great effect in the productivity of NUP in Philippine National Police. It can be concluded that the null hypothesis it was found that there are no significant differences in the level of performance among Non-Uniformed Personnel in the province of Laguna was partially rejected. The demographic profile of showed great effect in the productivity of the Non-Uniformed Personnel as the experience, theoretical background, gender and limitations and personal responsibilities at home may influenced compliance of the tasked assigned and focused on the workplace. Based on the findings and conclusions made, the Philippine National Police are advised to practice motivation strategy to perform inclusivity and employee retention for greater employee satisfaction and create trainings programs and seminars for the Non-Uniformed Personnel that enhance coping strategy in compliance to duties and responsibilities in workplace.