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Digital Governance in the Philippines: A Scoping Review of Current Challenges and Opportunities

Volume: 167  ,  Issue: 1 , February    Published Date: 23 February 2025
Publisher Name: IJRP
Views: 140  ,  Download: 123 , Pages: 81 - 100    
DOI: 10.47119/IJRP1001671220257578

Authors

# Author Name
1 Eduardo Junio Andaya
2 Russell John Gemelga Orlina
3 Ramil G. Ilustre

Abstract

The scoping review summarizes the present state of digital governance in the Philippines and examines its effects alongside possible improvements and prospects. The analysis of thirteen documents spanning from 2020–2025 shows digital governance can improve public service delivery through responsiveness and accessibility along with efficiency. To succeed, digital governance must overcome adoption barriers and financial capability challenges as well as digital literacy deficiencies and ICT infrastructure issues. The discovery of new e-government phenomena such as blockchain and artificial intelligence revealed future research gaps. Stakeholders including policymakers can utilize these findings to bridge digital governance gaps and establish an inclusive government that delivers responsive and effective public services to its citizens.

Keywords

  • emerging technologies
  • digital literacy
  • ICT infrastructure
  • blockchain
  • AI
  • citizen engagement
  • public service delivery
  • e-Governance
  • Philippines
  • digital governance
  • digital divide