Social Sciences & Psychology
Received: 31 Dec 2019 , Published: 31 December 2019
Views: 46 , Download: 21
|1||Maria Inke Septiani|
A developing organization can be seen from the loyalty and commitment of the organization where employees at work. All aspects are included in positive and voluntary behavior to support organizations known as organizational citizenship behavior (OCB). The purpose of this study is to find out empirically whether organizational loyalty and commitment affect OCB on employees. This research involved 100 employees. Multiple regression was used to the hypothesis in this research. The results showed that loyalty affects OCB, organizational commitment affects OCB, loyalty and commitment affect OCB are together.
Banahane, S., Ahudey, E., & Asamoah, A. (2017). The measurement of organizational citizenship behaviour and its impact on job satisfaction and loyalty among Christian workers in Ghana. International Journal of Business Marketing and Management, 2 (5), 20-33.
Graham, J.W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4 (4), 249-270.
Hasani, K., Borourjerdi, S.S. & Sheikhesmaeili, S. (2013). The effect of organizational citizenship behavior on organizational commitment. Glob Bus Perspect The Oretical Articles, 1, 452-470.
Hoor, E. T. (2014). Unravelling employer loyalty : employer loyalty and its effects on commitment, job satisfaction, organizational citizenship behavior and turnover intention. Masterthesis. Amsterdam : Vrije Universiteit.
Jahangir, N., Akbar, M.M., & Haq, M. (2004). Organizational citizenship behaviour : its nature and antacedents. BRAC University Journal, 1 (2), 75-85.
Kumari, M.M. & Shah, S.A. (2015). Psychometric properties of Podsakoff’s organizational citizenship behaviour scale in the Asian context. The International Journal of Indian Psychology, 3(1), 51-60.
Luthans, F. (2011). Organizational behaviour : an evidence based approach ed. 12th. Mc Graw Hill : United State.
MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57(1), 70–80.
Mehta, S., Singh, T., Bhakar, S.S. & Sinha,B. (2010). Employee loyalty towards organization – a study of Academician. Int.J.Buss.Mgt.Eco.Res., 1(1), 98-108.
Merchant, R.C. (2010). The role of career developmrnt in improving organizational effectiveness and employee development. Florida : Department of Law Enforcement.
Meyer, J.P., Stanley, D.J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20–52.
Minárová, S. (2018). Engagement, loyalty, organizational commitment, job satisfaction and motivation of public administrations managers. Sociálno-Ekonomická Revue, 01, 53-66.
Moorman, R. H. & Blakely, G. L. (1995). Individualism-collectivism as an individual difference predictor of organizational citizenship behaviour. Journal of organizational behaviour, 16, 127-144.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247.
Naiemah, S.U., Aris, A.Z.Z., Karim, K.M., Samah, I.H.A., Sa’aban, S. & Suhana, A.M. (2017). Relationships between organizational commitment, ocb, organizational justice and turnover intention: evidence from educational institution in Malaysia. Review of Integrative Business and Economics Research, 6 (2), 64-77.
Organ, D. W. (1988). Organizational citizenship behavior: the good soldier syndrome. England : Lexington Books.
Organ, D.W. (1997). Organizational citizenship behaviour : it’s construct clean-up time. Human Performance, 10(2), 85-97.
Ortis, M.Z., Rosario, E., Marquez, E. & Gruñeiro, P.C. (2015). Relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees. International Journal of Sociology and Social Policy, 35, 91-106.
Rastogi, R. & Garg, P. (2011). Organizational citizenship behaviour : towards psychological well-being of employee. International Journal of Arts & Sciences, 4 (22), 13-20.
Robbins, S. P. & Judge, T.A. (2013). Organizational behaviour ed. 15th. Pearson : New York.
Rúnarsdóttir, M. (2018). Organizational citizenship behavior and job loyalty as consequences of job satisfaction. Thesis. Islandia : Reykjavík University.
Schappe, S.P. (1998). The influence of job satisfaction, organizational commitment, and fairness perceptions on organizational citizenship behaviour. The Journal of Psychology, 132 (3), 277-290.
Smith, C. A., Organ, D. W. & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68 (4), 653-663.
Stroh, L.K., Northcraft, G. & Neale, M.A. (2002). Organizational behaviour : a management challenge. New Jersey : Lawrence Erlbaum Associates.
Tsai, M.S. & Tsai, M. C. (2017). The Influence of Loyalty, Participation and Obedience on Organizational Citizenship Behavior. International Journal of Business and Economic Affairs (IJBEA), 2(1), 67-76.
Wan, H. L. (2006). Employee loyalty at the workplace: the impact of Japanese style of human resource management. International Journal of Applied HRM, 3(1), 1-17.